Shipping
The Shipping Policy
At Classineu, we’re committed to getting your orders to you as quickly and smoothly as possible. Below is everything you need to know about how we ship.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods (sales, holidays), processing may take an extra day or two.
Made-to-order or pre-order items may take longer — the estimated timeframe will be listed on the product page.
Shipping Methods & Rates
We offer standard and express shipping options at checkout.
Shipping rates are calculated at checkout based on your location and selected method.
Free Shipping:
We offer free standard shipping on orders over $250 USD (before tax and discounts).
Tracking Your Order
Once your order ships, you’ll receive an email with tracking details. You can follow your package’s journey through the provided link.
If you haven’t received a tracking email within 5 days of placing your order, feel free to contact us.
Lost or Delayed Packages
If your package seems delayed or lost in transit, reach out to us at [store_email]. We’ll do our best to assist you in locating it or filing a claim with the shipping carrier.
However, we are not responsible for shipping delays caused by carriers, incorrect addresses provided by the customer, or customs holds.
Duties, Taxes & International Orders
International shipments may be subject to customs duties or import taxes. These charges are the responsibility of the customer and vary by country. Please check your local customs authority for guidance.
